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Friday 8 May 2015

Cititel Penang - Hotel Review

Cititel Penang! It's right in the heart of the city! We have stayed at several hotels in Penang, and Cititel Penang is one of our favorite experiences. Where do we begin? If you are travelling to Georgetown, Penang island and currently looking for a hotel with good location and reasonable price, this is the right spot! We will share more about Cititel Penang and what you can look forward to. (can't wait to return!)


The four-star Cititel Penang, the flagship Hotel of Cititel Hotel Management (CHM), is strategically located within Upper Penang Road - the city's most vibrant dining and entertainment district. If you are looking for a business-friendly options, I would certainly recommend Cititel Penang, which is to me, one of the top hotels in Georgetown, Penang!  




Upon stepping into the hotel entrance, we were wow-ed by the grand, wide-space lobby. The brightly-lit lobby welcomed us and having pleasant and congenial hotel staffs is essential to deliver a great positive impression of the hotel. It's a true sign reflected by Cititel Hotel Managment (CHM) keeping their hotel staffs polished and brimming to bring the best out of them. On that day, we were approached by the friendly staffs when we reached the lobby. A great guest experience begins! 


The reception staff was great and got us checked in quickly. All the staffs are equally knowledgeable and communicate fluently to answer any queries that you may have. I was addressed by my name (also throughout my entire stay) once my reservation has been located. And...I would like to compliment the outstanding practice on this, and I love it! 


Feel free to have a refreshing drink (cucumber, calamansi and tangerine) while checking in at the lobby-reception area. The hotel checkin time is 2:00pm and checkout time will be 12:00pm. 







All the rooms are impeccably maintained with modern amenities such as Free WiFi (for two devices), flat screen TVs, comfortable bed, thoughtful toiletries and plenty of towels. The room was very well designed and adequate for either a leisure or business stay. It was really heartwarming to see the hotel has prepared a welcome fruit platter and home-roasted cashew nuts stored in an air-tight glass container. This seasonal fruit is definitely a great way to welcome a visiting guest to town!




Looking outside the window, this gives us a perfect feel of how it was like to stay in the heart of Georgetown city. Besides being centrally located in the city of Penang, there are also amazing street arts, wall murals nearby Cititel Penang that can make it a paradise for those enjoy exploring Georgetown's icon. The Awaiting Trishaw Pedaler, the giant mural drawn by the Lithuanian artist Ernest Zacharevic, can be seen on the wall of the building across Cititel Penang. The mural is a tribute to show admirations towards the trishaw paddlers across the street, right next to Cititel entrance.




If you are planning to explore Georgetown's old world charm and cultural diversity on your own, Cititel is the right place for you to explore either on foot or the old-fashioned way - leisurely ride on a trishaw. You can have a ride on the Penang trishaw right outside Cititel Penang to indulge in the historic landmarks of colonial era and the multicultural heritage of the city. Remember to have a bargain for a price with the trishaw riders for a fixed time period to tour the streets of Georgetown.



If you prefer to explore Georgetown in air-conditioned comfort, you can enjoy the "Hop on Free Central Area Transit"  (CAT) bus which is right opposite Cititel Penang main entrance. All you need to do is to find the "CAT Bus Stop No. 7" sign (refer picture above) to grab for the free shuttle bus service with frequencies of every 20-30 minutes for a Georgetown City Tour. Alternatively, you can refer to more details with the information displayed for the CAT bus located at the hotel lobby.



"The location is good, with good stretch of pubs and the street arts are all within walking distance. It's with fairly reasonable price!" - Singaporeans visitors staying at Cititel Penang (from left) Dincy, Pei Shyan and Ryan 
We are back at our hotel and headed to the Citi Lounge. In Cititel, guests can enjoy the chic surroundings of Citi Lounge located at the mezzanine floor, accessible from the hotel Lobby Floor for a relaxed location to enjoy a few drinks or try out some of the tempting dishes from the menu. This is the perfect place to grab a lounge chair, order a cool drink, unwind and escape from the bustling city. We tried the delicious snacks and exotic fruit juices drinks that evening and we really love the mocktails. We are very excited to learn from some Singaporeans guests enjoying their time at Citi Lounge and managed to get some free time to drop some comments for us. Thanks guys!




Located indoor on the 3rd floor is the indoor jacuzzi pool. Cititel Penang offers many facilities for hotel guests such as free parkinggym, sauna, steam room and the jacuzzi pool which our guests love to gather in the evening time - an excellent way to relax at the end of a long day of sight-seeing or hard-work. 


Unwind, relax and enjoy! Dip in the pool for the most pleasant form of exercise. Towels are available at the pool area. Hotel guests can do laps in the indoor swimming pool while enjoying the natural light from the rounded vault resting on a circular base (similar to The Pantheon building in Rome).




"We love the hotel due its location and family-friendly facilities" Mustafa, Indonesia
"The hotel is in good convenient location" Taufiq, Kuala Lumpur
"Room is good, Breakfast is good, with great choices of chinese and oriental food", Thierry, France
We are very delighted to meet the guests staying at Cititel with positive experiences to encourage us for future visits to Cititel Penang. They are all agreeable that Cititel is a reputable place to stay, exactly in Georgetown city to explore the surroundings of historical places on foot

Cititel Penang - Nothing but positive feelings about the entire place. Thumbs up!


After a long tiring day, we went back to our room and have a good sleep. The mattress and pillow were great and the sheet were silky feeling! Can't remember the last time I had such a good nights sleep. We woke up early to get our breakfast at the famous 24 hours - Main Street Cafe - located at the hotel lobby (one just need to walk directly until the end from the hotel lobby). The restaurant fits in with a modern and contemporary design providing an ideal atmosphere for family gathering, event celebrations with wide range of food selections and different buffet themes. They are currently running their Mother's Day and Father's Day Buffet Lunch and Dinner happening on 10th May 2015 and 21st June 2015 respectively. 


All the guests who stayed here were delighted with the hotel. We had many, many, many positive comments from all the guests that we met about the fantastic services received by all. They are warm, courteous, very accommodating and cater to every of our needs.


In Main Street Cafe, we are able to sample the local delights, Japanese food, etc during the scrumptious breakfast offering from 6:30am till 10:30am. Greatest breakfast buffet ever! 


More surprises were in store! Beside Japanese food, local dim sum, the cafe also serve golden custard bun (流沙包). I find myself incredible overjoyed eating this mini-chinese salted egg custard steamed bun.  



It is certainly one of the top selection as a starting point for any kind of visitors that decide to visit this magnificent gem of Georgetown. My opinion? This hotel caters for families and businesses travelers and is priced accordingly. I cannot praise the staff at this hotel in Cititel Penang enough! We were highly impressed by the service and warm hospitality that we received throughout our entire stays. The service rendered by its staffs clearly exceed the grading of a 4-stars hotel. Special thanks to Communication Manager, Ms Karen for this kind invitation of a truly remarkable Cititel hotel's experience. We will definitely re-visit Cititel Penang and choose again to stay in Cititel Penang.

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Cititel Penang
66, Jalan Penang,
10000 Penang.

Kindly call +604 2911188 for enquiries and reservations

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